Provided by: rt-extension-assets-import-csv-common_2.3-1_all bug

NAME

       RT-Extension-Assets-Import-CSV - RT Assets Import from CSV

PREREQUISITES

       This version of RT::Extension::Assets::Import::CSV requires RT 4.4, as that version of RT
       has Assets built in.

       If you're running RT 4.2 with the Assets extension, you should seek an older version of
       this extension; specifically, version 1.4.

INSTALLATION

       "perl Makefile.PL"
       "make"
       "make install"
           May need root permissions

       Edit your /opt/rt5/etc/RT_SiteConfig.pm
           Add this line:

               Plugin('RT::Extension::Assets::Import::CSV');

           See "CONFIGURATION", below, for the remainder of the required configuration.

       Restart your webserver
       Run "bin/rt-assets-import-csv"
           See "bin/rt-assets-import-csv --help" for more information.

CONFIGURATION

       The following configuration would be used to import a three-column CSV of assets, where
       the column titled "serviceTag" is unique:

           Set( $AssetsImportUniqueCF, 'Service Tag' );
           Set( %AssetsImportFieldMapping,
               'Name'           => 'description',
               'CF.Service Tag' => 'serviceTag',
               'CF.Location'    => 'building',
               'CF.Serial #'    => 'serialNo',
           );

   Constant values
       If you want to set an RT column or custom field to a static value for all imported assets,
       precede the "CSV field name" (right hand side of the mapping) with a slash, like so:

           Set( $AssetsImportUniqueCF, 'Service Tag' );
           Set( %AssetsImportFieldMapping,
               'Name'           => 'description',
               'Catalog'        => \'Hardware',
               'CF.Service Tag' => 'serviceTag',
               'CF.Location'    => 'building',
               'CF.Serial #'    => 'serialNo',
           );

       Every imported asset will now be added to the Hardware catalog in RT.  This feature is
       particularly useful for setting the asset catalog, but may also be useful when importing
       assets from CSV sources you don't control (and don't want to modify each time).

   Computed values
       You may also compute values during import, by passing a subroutine reference as the value
       in the %AssetsImportFieldMapping.  This subroutine will be called with a hash reference of
       the parsed CSV row.

           Set( $AssetsImportUniqueCF, 'Service Tag' );
           Set( %AssetsImportFieldMapping,
               'Name'           => 'description',
               'CF.Service Tag' => 'serviceTag',
               'CF.Location'    => 'building',
               'CF.Weight'      => sub { $_[0]->{"Weight (kg)"} || "(unknown)" },
           );

       Using computed columns may cause false-positive "unused column" warnings; these can be
       ignored.

   Numeric identifiers
       If you are already using a numeric identifier to uniquely track your assets, and wish RT
       to take over handling of that identifier, you can choose to leave $AssetsImportUniqueCF
       unset, and assign to "id" in the %AssetsImportFieldMapping:

           Set( %AssetsImportFieldMapping,
               'id'             => 'serviceTag',
               'Name'           => 'description',
               'CF.Service Tag' => 'serviceTag',
               'CF.Serial #'    => 'serialNo',
           );

       This requires that, after the import, RT becomes the generator of all asset ids.
       Otherwise, asset id conflicts may occur.

AUTHOR

       Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS

       All bugs should be reported via email to

           L<bug-RT-Extension-Assets-Import-CSV@rt.cpan.org|mailto:bug-RT-Extension-Assets-Import-CSV@rt.cpan.org>

       or via the web at

           L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-Assets-Import-CSV>.

COPYRIGHT

       This extension is Copyright (C) 2014-2021 Best Practical Solutions, LLC.

       This is free software, licensed under:

         The GNU General Public License, Version 2, June 1991